What is Remote Computer Support?
Remote computer support is a way of diagnosing and troubleshooting computer problems over the internet. Through the use of remote access software, you can give a our technician permission to control your computer, so they can fix the problem remotely.
With remote access software, such as Any Desk or TeamViewer, a technician can see what’s on your screen, chat with you about your issues, share files with you, and more. You can even let a our technician take control of your mouse and keyboard, so they can solve your issue for you.
You might want to consider remote support if your computer is acting slow, your programs are frequently crashing, you have virus or malware problems, or you need help with file backup and recovery.